PRIVACY POLICY

Ecensia Skincare Privacy Policy

At Ecensia Skincare, protecting your privacy is paramount. This Privacy Policy provides detailed information on how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our online store.

Contact Information

For any inquiries or concerns regarding this privacy policy, please reach out to us at ‎support@ecensiaskincare.com.au

Information You Provide

You have the option to share personal information with us through various channels, such as participating in promotions, and offers, or making a purchase on our site. The personal information you may choose to provide includes:

-Contact Information: This encompasses details like your name, postal address, email address, and mobile or alternate phone number.

-Payment Information: Such as your payment card number, expiration date, delivery address, and billing address.

-Contact Information for Others: If you wish, you can provide contact details for friends or others you want us to reach out to.

-Content Contribution: This involves any content you share, such as photographs, videos, reviews, articles, and comments.

-Information from Social Networks or Mobile Applications: When you interact with our social media platforms or use our mobile applications, the information provided by social networks or mobile applications may be collected. This includes details like your name, profile picture, likes, location, friend list, and other information described in the social networking application sign-up page. Additionally, your geo-location details may be collected when using our mobile applications.

Order Information:

Purpose of Collection:

  1. Fulfillment of Contract: We collect your personal information, including name, billing address, shipping address, payment information, email address, and phone number, to fulfill our contractual obligation to provide you with products or services.
  2. Payment Processing: Your payment information, including credit card numbers, is collected solely for the purpose of processing payments and issuing invoices.
  3. Shipping and Communication: We use your information to arrange shipping, provide order confirmations, and communicate with you regarding your purchases.

Source of Collection:

All order information is collected directly from you during the checkout and purchase process.

Sharing Personal Information:

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  1. Our online store is powered by Shopify. To understand how Shopify handles your Personal Information, please refer to their privacy policy here; https://www.shopify.com/legal/privacy.
  2. Legal Compliance: In accordance with applicable laws and regulations, we may disclose your Personal Information to respond to a subpoena, search warrant, or other lawful requests for information. This includes situations where we need to protect our rights.

Behavioural Advertising:

Just as mentioned earlier, we utilise your Personal Information to tailor advertisements and marketing communications that we think might catch your interest. For a deeper understanding of how targeted advertising operates, feel free to explore the educational page on online advertising provided by the Network Advertising Initiative (“NAI”)  http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Data Security

We employ rigorous security measures to safeguard your personal information and ensure its confidentiality during the ordering process.

Changes to This Privacy Policy

This privacy policy may be periodically updated to reflect changes in our practices or for operational, legal, or regulatory reasons.

Thank you for entrusting Ecensia Skincare with your personal information.