1. Add items to your cart by clicking 'Add to Cart' with your desired quantity.
2. Review your selections by clicking the shopping bag icon at the top right corner.
3. Apply any coupon codes in the designated area for instant savings.
4. Choose your shipping method and click 'Proceed to Check out’.
5. Enter your billing and shipping details.
6. Select your preferred payment method and click 'Place Order' to complete your purchase.
7. Look out for a confirmation email shortly after successfully placing your order. Enjoy your skincare journey with Ecensia!

Unfortunately, once your order is placed, we are unable to accommodate changes. If there's an issue with the shipping details, please reach out to our customer service team promptly for assistance.

We're working diligently to swiftly process and prepare your order. Processing and shipping typically take 1-3 business days. After shipment, the delivery time varies, ranging from 4-8 business days, depending on your location.

After your items have been dispatched, an email containing the courier information and tracking number will be sent to you. Utilise the provided link to easily track the status and location of your order.

Regrettably, we are unable to provide the option to choose a specific delivery time for your order, as it is beyond our control and is managed by our courier.

We welcome Visa and Mastercard for card payments, as well as Paypal and Afterpay.

If your payment is unsuccessful, your order will be canceled. Feel free to reattempt your purchase by placing a new order.

- 100% authentic Korean skincare and cosmetics.

- Free standard shipping on orders $45+, free express shipping on orders $120.

- Need assistance? Our live chat and contact form are here for you.

 - Explore our extremely competitive prices for top-quality products.

Elevate your skincare and beauty routine with Ecensia – where authenticity meets affordability.